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Our Privacy Policy

Here at Filligans we take the security of your details seriously and are committed to respecting the privacy and security of all users and visitors to filligans.ie. Filligans understands that privacy is an important issue for the visitors of the website and its related domains. This Privacy Policy explains how Filligans, stores and uses your personal data when you shop and browse on our website.

Information collection and use

Filligans is the owner of this website and of any information collected on this site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. We may collect information from our users at several different points on our website.

General Inquiries

If a user contacts Filligans with a general enquiry, the user may need to provide Filligans with personal information (name, email, phone number). Filligans will use this personal information to respond to the inquiry and track further correspondence. Personal information collected is not used for any other purpose.

What personal data do we process?

Names, addresses and telephone numbers

E-mail addresses

Text submitted via forms on our website (which may or may not include names, e-mail addresses and telephone numbers)

If you create an account with us you will also be required to enter a password. This allows you to log into your account at a later date and view all of our order history.

Why do we process it?

To fulfil your order

To respond to any queries on your order or if there is a problem with fulfilling your order

To advise you of any promotional offers that may be of interest

To facilitate ease of use of our website so that you do not have to input all your details should you re-visit the website

We do not collect your credit card or banking details, as online payments are handled by Paypal and Stripe. See https://stripe.com/ie or paypal.com/ie their privacy policy and security details.

Non Personal Data

We may also gather information about how you use the website and aggregate this information with usage information from other customers to determine how to improve the website. This non personal data is gathered from visitors to our website in an aggregate from to get a better understanding of where our visitors come from and to help us better design and organise our website.

Communications

We will request your consent before using information for a purpose other than those set out in this Privacy Policy. We use information collected from cookies and other technologies to improve the overall quality of our services, thus enhancing your user experience.

Cookies

Our website uses cookies, as almost all websites do, to help us provide you with the very best experience we can. Cookies are small text files that a site transfers to a visitor’s hard disk or browser for added functionality or for tracking site usage. Cookies can record information about your visit to the site. In order to measure the effectiveness of our online presence, the Filligans website may use cookies to determine the path users take on our site and to identify repeat visitors of our site. We do not use cookies to gather personal information such as a person’s name or e-mail address. 

If you would prefer not to accept cookies, you can adjust your browser settings to refuse cookies. Some site settings may be limited.

We use Google Analytics on this site. Google Analytics writes cookies to your device (detailed above).

Security

Our website uses encryption technology, Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information, such as your name, address, and credit card number.

External links

The Filligans website may contain links to other sites. Filligans is not responsible for the privacy policies or practices of such other sites. Therefore we would our users to be aware when they leave our site and to read the privacy statements of each and every site that collects personally identifiable information.

Updates or Questions

This Privacy Policy is reviewed annually to determine if it needs to be updated. If any update occurs, this will be communicated:

On this privacy page or on our home page

Please direct any questions you may have directly to info@filligans.ie